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Leadership Series
Leadership 101
Leadership is a journey that you take day by day, developing skills and behaviors that influence others and help
others go where they may not have gone on their own. In this course, you will explore some of the most common,
proven theories on leadership with an emphasis on leadership behaviors. It is this emphasis on leadership
behaviors that will help you move from concept to practical application in your specific situations.
- Learners will
- Understand that leadership is the willingness and ability to influence those around them at all levels
- Explore different methods for being more influential
- Identify leadership behaviors that can be called upon in a variety of leadership situations
- Determine ways to develop committed team members
- Develop a vision, mission and goal statement for their departments/organizations
Do you know your role in your organization's vision for the future and its goals for the year? How can you help set the direction for your team and then get the members' "buy in" for attainment of results? This session will help you set departmental goals and cascade them down through the team by helping each member set individual goals.
- Learners will
- Understand the importance of goal setting
- Identify specific areas under their leadership that require goal setting
- Learn how to write SMART Goals
- Identify ways to provide feedback that will aid team members in accomplishing goals
Coaching and Feedback Essentials
You might have had a coach as a child who helped you learn a new sport or skill. Some were "okay" and others were "great"--people you still think about as you go through life. These people took the time to determine what motivated you, showed you how to do it and then stood back as you tried it yourself. If you failed, they stood by you and showed you again, all along saying, "You can do it. Let's try again." In this course, you will discover your role as a coach and the many opportunities for helping people learn new tasks, systems, skills, rules and more.
- Learners will
- Define "coaching" and discuss the benefits
- Identify ways to inspire, encourage and challenge their teams
- Learn to use a coaching conversation template
- Practice coaching
Dealing with the Difficult Employee
Leadership skills are stretched when dealing with a difficult employee. Do I coach or do I discipline? How do I turn them around and get them to play nice? In this class, you will explore the many behaviors commonly defined as "difficult" and discover paths to dealing with them.
- Learners will
- Explore behaviors we define as "difficult" and the causes of those behaviors
- Examine ways to lead through those behaviors
- Understand how these behaviors tie to performance management
