Below are a variety of interactive features available within our courseware:

Virtual Role Play™

• Allows individuals to role-play various situations by listening to a simulated scenario and then recording and playing back their responses
• Can be incorporated into any activity
• Great training tool for:
  • sales training (making a cold call, explaining a new product),
  • customer service training (answering the telephone, helping a dissatisfied customer),
  • leadership training (handling a conflict, addressing the media)
• Relevant teaching tool that builds confidence and self-awareness
• Learner can listen to his/her own recorded responses
• Coach/supervisor can listen to recorded responses

Business Simulations

• Incorporates multiple forms of interactivity to simulate what the learner will do on the job
• Simulations are relevant, engaging, custom-built, and directed for effective learning

Other interactive Features

• Flash, video and audio can all be included
• Software programs can be simulated
• Remedial coaching provided for incorrect responses
• Drag & drop, hotspots, checkboxes, buttons, questions/answers - can be used to develop interactive activities
• Responses can be scored to track progress

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